They can read and respond to email just like they would when they are at their desk connected to the Internet. Most of them work in Outlook during their journey. Customers tell us when traveling on an airplane, their favorite work-related activity is to clear up their email backlog.
#MS OUTLOOK 365 SEARCH NOT WORKING OFFLINE#
Offline access to email - A big topic in all our discussions is being able to work on email without worrying whether they are connected to Internet. Gmail on the other hand frequently tries a new experience e.g. As they start Outlook each morning, this consistent look gets them going every day with minimal to no training. They tell us how they love the consistent experience of the inbox since it gets them going on their task without much thinking. Whether it is to setup meetings, find more information about a contact, dial into conference calls or jump onto online meetings, Outlook is their hub. Customers tell us they look at Outlook as one place to effectively communicate at work to get things done. Integration across email, calendar and contacts - Email is the primary mode of communication at work today. Here are a few reasons that come up consistently with users who prefer using Outlook over Gmail.ġ. As I talk to these customers, there are a number of capabilities that they callout as missing in Gmail. These organizations listened to their employees and decided that Office 365 was the right choice to keep their organization productive and satisfied. We see more and more customers and partners recognizing their love for Outlook. The conversation gets doubly exciting when the customer has switched from Google Apps for Business to Office 365.
I could talk to customers all day long and not be tired! At times it’s humbling and at other times it leaves me with a sense of pride. It’s an honor and pleasure to hear them speak about our products and services. The best thing about my job is that it gives me the opportunity to talk to customers.
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